Everything you need to know when going abroad
To avoid bill shock we will notify you if your roaming traffic reaches €40 and bar your access at €50 in order to avoid bill shock. You can continue using roaming services by sending an SMS to 16999....
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How to top up my credit and check my balance
You can easily top-up your account after purchasing Voucher and entering on your phone *125* followed by the hidden top-up number from your voucher. (eg. *125* 1234567891011) Alternatively you can also...
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Data bundle details – how to activate or remove a data bundle
How can I activate a Data Bundle for my Prepaid and Hybrid line and what are the charges that apply? If you have a standard prepaid plan or a Hybrid (excluding Total Control and Total Control Value)...
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More about your Melita mobile features
How can I activate a Data Bundle for my Prepaid and Hybrid line and what are the charges that apply? If you have a standard prepaid plan or a Hybrid (excluding Total Control and Total Control Value)...
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All you need to know about MelitaWiFi
Manage Devices connected to MelitaWifi One can have up to two devices connected to MelitaWIFI with the same MyMelita credentials. To check devices connected with the same MyMelita credentials go to...
View ArticleTroubleshooting mobile technical issues
Why can’t I receive calls from a particular number? If you can’t receive calls from a particular number: 1. If possible, try calling the number from another phone. 2. If there is a ring tone, input the...
View ArticleAll you need to know about Total Control Value plan
What is Total Control Value plan? Total Control Value offers the best features of a prepaid top up plan with those of a pay monthly plan. In fact, that is why it is called a hybrid plan. Hybrid plans...
View ArticleHandset and tablet repair information
Any Smartphone or Tablet from Melita comes with full after sales support. If you need to repair your device visit our outlets. The Melita Repair Centre supports all handsets ranged in our device...
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Setting up internet on your Melita mobile
Setting up 3G internet on your phone. You can receive the 3G internet settings automatically by sending an SMS to 16840. If you receive a message stating that your phone does not support this feature,...
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Identifying the modem type
Click on any modem for instructions on how to change your wireless password. Thomson Cisco Castlenet Arris
View ArticleHow Do I Navigate through the channels
There are many ways to navigate through channels: Whilst you’re watching: A. Side Ribbon: Press the right arrow: channels will appear on the side of the screen B. Bottom Ribbon: Press the up or down...
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Using Recommendations
Not sure what to watch and fancy trying something new? Easy! Just look at NexTV’s recommended section for suggestions based on your past viewings. Press OK to access the home screen Select Recommend,...
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Using quick search
You can use this to search for anything; an actor, an actress, a director, a channel, a film, whatever you like. Choose Search (magnifying glass) on your remote or from the home screen. Type in at...
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Watching two programs on one screen
Whilst watching live TV; Press the up or down arrow to display the programme ribbon. Select the second programme you’d like to view. Press OK, then select Split screen from the pop up menu. You will...
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Finding your way around NexTV
What you see on the remote control is what you see on the TV screen – easy isn’t it? Press the OK button in the middle of your remote to get to the home screen. The arrow buttons let you choose the...
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Getting Started
NexTV will always start on live TV, on the last channel watched. There are three easy ways to start discovering: Right arrow to see channels (A) Up or down arrows to see programmes (B) Red shortcut to...
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Connecting the NexTV Box
Plug in all cables before connecting the decoder to the power supply. Similarly always unplug the decoder from the power supply first, before disconnecting cables from the decoder and reconnecting...
View ArticleMelita NexTV guides
Click here for the NexTV user guide. Click here for the NexTv Self installation guide.
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Modem Specifications
Arris Modems Arris TG1652 – Click Here Arris TG2492 – Click Here Cisco Modems Cisco EPC2425 – Click Here Cisco EPC3212 – Click Here Cisco EPC3925 – Click Here Cisco EPC3928 – Click Here Thomson Modems...
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