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Changing the Wireless frequency of your THOMSON modem
1. Open your browser. 2. In the address bar, at the top of your browser type 192.168.0.1 and press ‘Enter’. 3. Use the below information to log in to your modem interface and click Log In....
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Changing the Wireless frequency of your Castlenet modem.
1. Open your browser. 2. In the address bar, at the top of your browser type 192.168.0.1 and press Enter. 3. Use the below information to log in to your modem interface. Username : admin...
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Thomson – Setting the wireless modem to Bridge/Router mode
Router Mode By default the modem is set to router mode. This means that the public IP (IP address assigned by the ISP) is taken by the modem. You will usually need to set your modem to ‘Router Mode’...
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Arris – Setting the wireless modem to Bridge/Router mode
Router Mode By default the modem is set to router mode. This means that the public IP (IP address assigned by the ISP) is taken by the modem. You will usually need to set your modem to ‘Router Mode’...
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Setting up your wireless modem to Router/Bridged mode
Please select your modem model for further instructions on how to set your modem to Router or Bridged mode. Cisco Modem...
View ArticleI am getting a low wifi signal.
If you are getting a low wireless signal, please click here for instructions on how to improve your Wi-Fi range and speed.
View ArticleWhat does the term ‘aggregated’ mean when I’m viewing my mobile usage details?
Each Melita mobile plan has its own specific benefits. These could range from free minutes to other local networks, free minutes to Zone 1 countries, free amount of data and several others. The term...
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How can i set up a favourite channel?
To set up a favourite channel in your channel list, 1. Press the FAV button on the remote control. You will be taken to the favourites section in the menu. 2. Press OPT on your remote control and...
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Are you unable to receive incoming calls in general?
A. Make sure that your telephone set is connected to the ‘Tel 1’ or ‘1’ port on the modem. This port is located on the opposite side of the lights. If this is already the case proceed to step B. B....
View ArticleHow can I make my number “private” when doing an outgoing call?
A. This feature prevents your name and number from being displayed on the ‘Caller ID’ function. B. To block the Caller ID: i. Lift the receiver and await dial tone. ii. Press *43 and dial the number...
View ArticleHow can I activate / deactivate call forwarding?
A. Call Forwarding allows you to forward your incoming calls on specific conditions to a particular number you choose. B. To use Call Forwarding execute the following steps: i. Lift the receiver and...
View ArticleWill I be charged if I have call forwarding activated ?
The call forwarding feature is provided for free, but the calls you forward will be charged according to your subscription. For example suppose your package includes all calls to fixed local numbers...
View ArticleHow can I ensure that certain numbers cannot be called from my telephone line...
Please call 27 27 02 70 for call barring to be activated. You will need to go to a Melita retail outlet to deactivate any call barring.
View ArticleHow do I keep my existing telephone number when leaving Melita?
A. You can also keep your existing telephone number when you decide to leave Melita. In that case please ask your new operator for a porting form. B. Your new operator will then contact us on your...
View ArticleHow do I keep my existing telephone number when joining Melita?
A. You can keep your existing telephone number when joining Melita. You will be instructed on how to bring your existing number to Melita (called port-in) when you apply for the Melita telephony...
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How can I connect my telephone set with the modem?
If you are going to connect only one telephone set, simply connect the telephone wire to ‘Tel 1’ or ‘1’at the back of the modem (opposite the lights) as shown below. Please note that TEL2 port is not...
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Wireless signal interference
Wi-Fi networks operate from different frequencies (channels). When there are a lot of Wi-Fi networks operating on the same frequency, the Wi-Fi signal will not remain strong, causing the Wi-Fi to be...
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All you need to know in order to be able to use your phone or tablet on...
Setting up 3G internet on your phone. You can receive the 3G internet settings automatically by sending an SMS to 16840. If you receive a message stating that your phone does not support this feature,...
View ArticleInformation on calling and sending SMS abroad
What are the mobile international calling and SMS rates? Melita has ONE simple rate for international calls and SMS and only 3 zones so you do not need to worry about knowing whether you are calling a...
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