How can I activate a Data Bundle for my Prepaid and Hybrid line and what are the charges that apply?
If you have a standard prepaid plan or a Hybrid (excluding Total Control and Total Control Value) you would like to use internet on your phone, you can choose from the following options:
All values shown herein are inclusive of VAT but exclude Excise tax or any other taxes.
All bundles recur automatically when their time frame expires. Should you wish to cancel the bundle or the recurrence of the bundle send a blank SMS to 16852.
I bought a bundle, how can i stop it from renewing?
After purchasing the preferred bundle, you can opt out of renewing the bundle at any time by sending an SMS to 16852 (free of charge). You will still benefit from your existing bundle till the expiry date. You would need to subscribe to the bundle again to benefit from another bundle.
What happens when a bundle expires?
When the expiry date of the data bundle elapses, and provided you have enough credit in your prepaid account, you will automatically be renewed with the same data bundle size and price for the same time period.
How can I make my number anonymous when I make an outgoing call?
If you want your number to be hidden when making a particular outgoing call you need to dial #31#before the number you are dialling ex: #31#77123456
If you want your number to be hidden on all your calls, you need to access your mobile phone settings and change your caller ID information.
How can I activate the Missed Call Notification Feature on my phone?
MCN (Missed Call Notification) lets you know you have missed a call, even if your phone is switched off, or you have been out of signal range.
With Missed Call Notification, an SMS is sent informing the subscriber of the callers’ number and other information about the call such as date, time and the number of times the caller has tried to reach the subscriber. When the handset is reactivated or returns to a network coverage area the system will immediately send a notification of all missed calls to the subscriber.
Charges
The MCN service is free of charge.
Activating the MCN
To activate missed call notification call *62*+35677121123# from your mobile phone.
How can I activate voicemail on my phone?
Voicemail is a voice messaging service. It will answer your telephone calls and allow callers to leave messages when you are unable to take calls.
How to activate your voicemail
To activate voicemail you need to dial *62*+35677121121# from your mobile phone.
Charges
The retrieval of voice messages from your Melita mobile number is free of charge.
Accessing the Voicemail
1. To access the Voicemail you need to dial 121 from your Melita mobile phone.
2. Enter the Security Code which you have received by an SMS upon activation of the Voicemail service.
Follow the voice prompts
Press 1 to access the messages
Press 2 to change the greeting messages
Press 3 to change security parameters
Press 4 to change the language
Access voicemail whilst roaming
1. To access the voicemail service whilst roaming you need to dial 0035677121121
2. Insert the mobile number and security PIN
3. Standard mobile charges and/or roaming charges apply when using this service