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Connect to WiFi with Windows 8
Open the Desktop view. Click the Network icon in the bottom right-hand corner of your screen. This will bring up a list of available network connections. Find the Network name (SSID) of your WiFi...
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Connect to WiFi with Windows 7
On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections. Find the name (SSID) of your WiFi network and click on it. Ensure...
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Connect to WiFi with Windows Vista
Open the Start menu in the bottom left-hand corner of your screen, and then select the Network option from the right-hand column. Select Network and Sharing Center from the top menu bar. Alternatively,...
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Connect to WiFi with MAC OSX
In the upper right-hand corner of your screen, click the AirPort icon and select Turn AirPort On. Clicking the AirPort icon will now bring up a list of available WiFi networks. Select your network name...
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Connect to WiFi with macOS
In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On. Clicking the Wi-Fi icon will now bring up a list of available WiFi networks. Select your network name...
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Connect to WiFi with Apple iOS
These instructions will work for Apple iOS 6, 7, 8, 9 and 10. Screenshots have been taken using iOS 7.Tap the Settings icon to open the Settings menu. Tap WiFi. Select the name (SSID) of your WiFi...
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Connect to WiFi with Android OS
Please note: The appearance of Android OS can vary depending on software version, but these instructions should serve as a rough guide. If these instructions don’t work for you, please check your...
View ArticleMerging of Accounts
If you require to merge more than one Melita account into one account under the same account holder, kindly download the form from below: Merging of accounts form Once you have downloaded and completed...
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Prepaid and Hybrid Plans – Data Bundles using MyMelita
In order to purchase a Data Bundle from MyMelita you need to follow the below steps. Open MyMelita App or visit my.melita.com Tip: If you don’t have MyMelita account, visit this site and subscribe....
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Ubee – Setting the wireless modem to Bridge/Router mode
Router mode By default the modem is set to Router mode. This means that the public IP (IP address assigned by ISP) is taken by the modem. You will usually need to set your modem to ‘Router mode’ when...
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Checking your Melita Account Balance
In order to check your balance, kindly follow the below steps. Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of...
View ArticleTechnician Appointment – Self Management
Notifications about your appointment Your appointment will be confirmed by an E-mail and SMS. You will find your allocated time slot for the technician visit. We provide 3 hour windows, when the...
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How will multiple users affect my Internet speed?
Each device on your network shares bandwidth. The more devices, the more your Wi-Fi speed is divided up and the slower the speed for each device. For better speed, check how many users and devices are...
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Eliminate Wi-Fi interference
If you are experiencing WiFi that is dropping, most likely you are being effected by interference from other networks. WiFi 2.4Ghz frequency is commonly used across devices such as garage door openers...
View ArticleNo internet connection on all of my devices.
Please follow the steps below; 1. Turn off your modem (If there is no power switch on the back of your modem, unplug it to turn it off). Shut down your computer, or restart your devices connected to...
View ArticleChange Of MyMelita Login Email Address
In Order to change your MyMelita Login Email address we provide 2 options: Visit our Retail outlets with the ID card and the request will be made for you from there. You can find our Retail outlets...
View ArticleNo picture on all channels
1. Check your TV and setup Look at the front of your set top box, the Power light should be green and a channel number should be displayed. Make sure your TV is on and set to view the correct input...
View ArticleNo picture on all channels
1. Check your TV and setup Look at the front of your set top box, the Power light should be on. Make sure your TV is on and set to view the correct input source. E.g if your HDMI cable is connected to...
View ArticleNo picture on all channels
1. Check your TV and setup Look at the front of your set top box, the Power light should be on. Make sure your TV is on and set to view the correct input source. E.g if your HDMI cable is connected to...
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How does 5Ghz work
WiFi can operate with 2 frequencies, the 2.4Ghz and the 5Ghz. The numbers 2.4Ghz & 5Ghz refer to two different “frequencies” that your Wi-Fi can use to transmit the WiFi radio signals. The biggest...
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