Please follow the steps below;
1. Turn off your modem (If there is no power switch on the back of your modem, unplug it to turn it off).
- Shut down your computer, or restart your devices connected to the modem (mobile phone, tablets…).
- Turn your modem back on. Wait few minutes for your modem to obtain a connection.
- Turn your computer or devices back on, and re-check if your internet connection is back.