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No internet connection on all of my devices.

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Please follow the steps below;

1. Turn off your modem (If there is no power switch on the back of your modem, unplug it to turn it off).

  • Shut down your computer, or restart your devices connected to the modem (mobile phone, tablets…).
  • Turn your modem back on. Wait few minutes for your modem to obtain a connection.
  • Turn your computer or devices  back on, and re-check if  your internet connection is back.


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