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How do I switch between paper bills and e-billing?
Switching between paper bills and e-billing is very quick and simple. E-billing it’s beneficial because you won’t receive any monthly paper bill charges. Go to “My Profile” Select “General Tab” Select...
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How do I log in on My Melita?
To log in on My Melita, you need to: Go to http://my.melita.com. The below screen will appear. Enter the details as explained below: E-mail Address: Type in the registered email address. Password:...
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How can I pay my bill on My Melita?
In order to view your pay your bill need to: Go to “My Bills” Select “Make a Payment” Enter Amount and select “Proceed” Enter Card details Select “Submit Secure Payment” once you confirm that all...
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How can I check my telephone usage details?
Please note that the usage recorded on My Melita is not real time and any usage listed is purely indicative and should not be considered final. Usage is exclusive of Excise Tax and VAT. Before...
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How can I check my melita wifi usage details?
Please note that the usage recorded on My Melita is not real time and any usage listed is purely indicative and should not be considered final. Usage is exclusive of Excise Tax and VAT. Before...
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How can I check my mobile usage details?
Please note that the usage recorded on My Melita is not real time and any usage listed is purely indicative and should not be considered final. Usage is exclusive of Excise Tax and VAT. Before...
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How can I view my previous invoices?
In order to view your past invoices you need to: Go to “My Bills” Go down to “Billing History” section and the last 6 invoices will be available. Click on the arrow next to the invoice you would like...
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How can I change th MyMelita password, secret question or secret answer?
1. Log in on My Melita. 2. Go to “My Profile” Select “Security Tab” To change password: Write down your current password, new password, and confirmation of new password and select “Change password”...
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I forgot the My Melita password. How can I retrieve it?
If you completely forgot your My Melita password, kindly follow the below steps on how you may create a new password: Go to MyMelita. Enter your My Melita email address. Click the Forgot password? link...
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How can I change my Melita password?
In order to change your My Melita Password you need to: Go to “My Profile” Select “Security Tab” Write down your current password, new password and confirmation of new password and select “Change...
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Changing your wireless Cisco modem password
Open your browser (Internet Explorer / Google Chrome / Safari) In the address bar at the top of your browser type 192.168.0.1 and press ‘Enter’ on your keyboard. Your modem interface is...
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Changing your wireless Thomson modem password
Open your browser (Internet Explorer / Google Chrome / Safari) In the address bar at the top of your browser type 192.168.0.1 and press ‘Enter‘ on your keyboard. Your modem’s interface is...
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Changing your wireless Castlenet modem password
Open your browser (Internet Explorer / Google Chrome / Safari) In the address bar at the top of your browser type 192.168.0.1 and press ‘Enter‘ on your keyboard. Your Modem’s interface will be...
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Changing your wireless Arris modem password
Open your browser (Internet Explorer / Google Chrome / Safari) In the address bar at the top of your browser type 192.168.0.1 and press ‘Enter‘ on your keyboard. Your modem’s interface...
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Did you recently add or change a service?
If you made changes to your subscription or package, your bill will be a little different than all your previous and future bills. PRO-RATE CALENDAR You will see a credit with the old rate covering...
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Are you a new customer and just received your first bill?
If this is your first bill from Melita, it’ll be a little different than all your future bills. Don’t sweat it. PRO-RATE CALENDAR Check out this calendar and get the low-down on your bill. From partial...
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Improving your Wi-Fi range and speed
How to improve WiFI range and speed of your internet Your internet speed can really affect how you interact with the online world. It’s great when you can stream a video without a glitch, or have an...
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Microsoft Outlook 2013
Open Outlook and select File. Click Add Account. Check Manual setup or additional server types and click Next. Select POP or IMAP and click Next. Enter Your Name and E-mail Address. Select POP as your...
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Changing the Wireless frequency of your CISCO modem
1. Open your browser. 2. In the address bar, at the top of your browser type 192.168.0.1 and press ‘Enter’. 3. Leave your username and password empty and click on ‘Log in’. 4. The modem’s interface is...
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Changing the Wireless frequency of your ARRIS modem.
1. Open your browser. 2. In the address bar, at the top of your browser type 192.168.0.1 and press ‘Enter’. 3. Use admin as your User Name and password as your password (as shown below). 4. The modem...
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