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How can I change the language settings on the Digibox HD?
1. Go to Menu and select System Setup. 2. Select Language. 3. You can change the Menu Language, Audio Language and Subtitle Language.
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How can I change the time settings on the Digibox HD?
1. Go to Menu and select System Setup. 2. Select Time & Timer Setting. 3. Select Local Time Setting. 4. Use the left and right buttons from the Remote Control to change the time settings. 5. Press...
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How can I setup a sleep timer on the Digibox SD?
You can setup a sleep timer on the Digibox SD by: 1. Go to Menu and select System Setup. 2. Select Time & Timer Setting. 3. Select Sleep Timer. 4. By default it is set as Off (no timer). 5. Use the...
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How can I setup a sleep timer on the Digibox HD?
1. Go to Menu and select System Setup. 2. Select Time & Timer Setting. 3. Select Sleep Timer. 4. By default it is set as Off (no timer) 5. Use the OK button to select the duration of the sleep...
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Can I connect a USB device with the Digibox SD?
Media Management is an option used to manage USB devices connected to the STB. If no USB device is connected to the STB as soon as an option is selected a message stating ‘No USB device is connected’...
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How can I perform a Factory Default on Digibox SD?
Factory Default enables you to reset the STB to factory settings. Any personal changes will be deleted. 1. Go to Menu and select Tools. 2. Select Factory Default. 3. Enter the password. The Default...
View ArticleI am getting “The channel you are trying to access is not part of your...
If you are getting this error on your Digibox SD, kindly follow the below steps: 1. Confirm that the channel you are trying to access is part of your channel line-up. 2. If it is, kindly power reset...
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I am experiencing problems with the quality of the picture on the Digibox SD.
Please follow the below steps if you are experiencing problems with the quality of the picture on the Digibox SD: 1. Make sure that the Yellow Phonos cable is connected properly from both the TV set...
View ArticleWhy is the Digibox SD going on stand-by after some time?
If the Digibox SD is automatically going on stand-by after some time when you are not using it, it means that there is timer set on your box. Please click here to see how can change this. Please note...
View ArticleWhy am I getting an error to format the USB device on Digibox SD?
If you are trying to connect a USB device to the Digibox SD and it is giving you an error to format the USB device, that is because your USB device is not formatted as FAT 32. It is important to be...
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How do I find the address of a Melita store?
In order to know where the nearest Store from your location is, you need to: Activate the “Location” or “GPS” from your mobile phone Go to the side menu by pressing the three horizontal lines. Select...
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Where is the nearest Store?
In order to know where the nearest Store from your location is, you need to: Activate the “Location” or “GPS” from your mobile phone Go to the side menu by pressing the three horizontal lines. Select...
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How do I change the MyMelita password?
In order to change your MyMelita Password you need to: Go to “My Profile” Select “Security Tab” Write down your current password, new password and confirmation of new password and select “Change...
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How do I top-up my Melita mobile from the MyMelita App?
In order to top-up your Melita mobile you need to: Go to “My Top Up” Select a mobile number (you can select to manually input a mobile number else you can select another Melita mobile number from your...
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How do I view my past invoices?
In order to view your past invoices you need to: Go to “Bills” Go down to “Billing History” section and the last 6 invoices will be available. Select the invoice you would like to view and a PDF file...
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How do I pay my bills through MyMelita App?
In order to pay your bills through MyMelita App you need to: Go to “Bills” Select “Make a payment” By default the pending balance will be set as your bill amount. Should you wish to pay a different...
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How do I view my last invoice?
In order to view your last invoice you need to: Go to “Bills” Select “View last bill” A PDF file will be downloaded with your last invoice.
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How do I check what services I have?
In order to check what services you have with Melita you need to: Go to “My Services” Select a service in the list provided. All the product details will be shown.
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How do I log in to MyMelita App?
In order to log in you need to: Go to your MyMelita Application Enter your MyMelita Username and MyMelita Password. If you don’t have a MyMelita username please click here. Select “Login”.
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How can I get the MyMelita App?
If you are using Android phone or tablet you need to access the Play Store, search for MyMelita and download the application. The version of your Android phone or tablet needs to be 2.3 or more. If you...
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