Open the Desktop view.
Click the Network icon in the bottom right-hand corner of your screen. This will bring up a list of available network connections.
Find the Network name (SSID) of your WiFi network and click on it.
Ensure Connect Automatically ticked and then click the Connect button.
Enter your WiFi password, and then click OK to finish. Your computer should remember your password from you from now on.
On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections.
Find the name (SSID) of your WiFi network and click on it.
Ensure Connect Automatically is ticked and then click the Connect button.
You’ll be asked to enter your Security key, which is your WiFi password (WPA). Type it in, and then click OK. Your computer should remember your password for you from now on.
Open the Start menu in the bottom left-hand corner of your screen, and then select the Network option from the right-hand column.
Select Network and Sharing Center from the top menu bar. Alternatively, start typing “Network and Sharing Centre” in the Search bar in the top right-hand corner of the pop-up window.
Click Connect to a network in the left-hand column.
Select the name (SSID) of your WiFi network from the list of available connections and then click the Connect button.
You’ll be asked to enter your Security key, which is your WiFi password (WPA). Type it in, and then click Connect. Your computer should remember your password for you from now on. Please note that your computer may ask you to “Set a location” for the network you’ve just joined – just select “Home”.
In the upper right-hand corner of your screen, click the AirPort icon and select Turn AirPort On.
Clicking the AirPort icon will now bring up a list of available WiFi networks. Select your network name (SSID) from this list.
Enter your WiFi password, and then tick Remember this network to ensure your computer remembers your password for you from now on. Click OK to finish.
In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On.
Clicking the Wi-Fi icon will now bring up a list of available WiFi networks. Select your network name (SSID) from this list.
Enter your WiFi password, and then tick Remember this network to ensure your computer remembers your password for you from now on. Click OK to finish.
These instructions will work for Apple iOS 6, 7, 8, 9 and 10. Screenshots have been taken using iOS 7.Tap the Settings icon to open the Settings menu.
Tap WiFi.
Select the name (SSID) of your WiFi network from the list of available connections.
Enter your WiFi password and then tap Join to finish. Your iOS device should remember your password for you from now on.
Please note: The appearance of Android OS can vary depending on software version, but these instructions should serve as a rough guide. If these instructions don’t work for you, please check your handset manufacturer’s website for support information.
Open the Settings menu. This is usually down by sliding your finger down from the top of the screen and tapping the cog icon.
Tap WiFi.
Select the name (SSID) of your WiFi network from the list of available connections.
Enter your WiFi password and then tap Connect to finish. Your Android software should remember your password for you from now on.
If you require to merge more than one Melita account into one account under the same account holder, kindly download the form from below:
Once you have downloaded and completed the respective form, kindly also attach all the required documents mentioned in the same document and send them back to Melita’s Customer Care team on info@melitaltd.com.
In order to purchase a Data Bundle from MyMelita you need to follow the below steps.
Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of benefits with our free App. More information how to subscribe here.
Router mode
By default the modem is set to Router mode. This means that the public IP (IP address assigned by ISP) is taken by the modem. You will usually need to set your modem to ‘Router mode’ when your devices will be connecting to the Modem and no Routers will be involved.
Open you internet explorer.
In your address bar type 192.168.0.1 (Username & password can be found on the Device label which is located on the base of the modem referred to as GUI username & GUI password)
To setup the modem to router mode go to Gateway;
Click on WAN and in the Operation Mode section select NAT mode (Routing, NAT, DHCP, Firewall).
Click Apply
Bridged mode
This means that the modem is going to act as bridge, i.e. the public IP (IP address assigned by ISP) is going to be taken by the customer equipment such as the router instead of the modem.
In your address bar type 192.168.0.1 (Username & password can be found on the Device label which is located on the base of the modem referred to as GUI username & GUI password)
To setup the modem to router mode go to Gateway;
Click on WAN and in the Operation Mode section select Bridge mode (Bridges entire device. No Routing, No NAT, No DHCP, No Firewall)
In order to check your balance, kindly follow the below steps.
Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of benefits with our free App. More information how to subscribe here.
Click on My Bills
The balance will be displayed.
Yes you can reschedule your appointment, subject to availability.
Each device on your network shares bandwidth. The more devices, the more your Wi-Fi speed is divided up and the slower the speed for each device. For better speed, check how many users and devices are on your network and what they download/upload. Activities that use the largest amount of data are mainly watching movies, streaming video or music, online gaming, video chatting and downloading large files.
Let’s face it, sharing a big cake is always better. The bigger the bandwidth of your internet connection, the more data can come streaming in to your home. Faster downloads, more people and devices connected at the same time, less of the spinning wheel of doom, more of the internet.
For example, 100Mbps Internet speed package for 2-3 users. For more users, gaming, or higher data traffic, we recommend to choose 250Mbps package or higher. Check out our Internet offers here.
If you are experiencing WiFi that is dropping, most likely you are being effected by interference from other networks. WiFi 2.4Ghz frequency is commonly used across devices such as garage door openers and home security sensors and it’s probably the frequency your neighbours’ WiFi are using it means if your network is dropping it may be conflicting with other networks and devices which are using the same frequencies.
Check out the below video on what can affect Internet speed:
Our high end ARRIS dual band modem transmits both frequencies, choosing 5 GHz will give you less interference and better WiFi performance. If you do not have our ARRIS modem yet, check out our Flexi Bundles.
In order to benefit from 5Ghz, your end devices such as; Laptops, Tablets & Mobile phones need to support 5Ghz band. If your devices cannot see the 5Ghz WiFi that means you either do not have a dual band modem or your device does not support it.
If your older Laptop cannot support 5Ghz, you can buy a 5Ghz WiFi USB from a computer store which will give you access to higher and less crowded frequencies. For more information on how to get the dual band ARRIS modem, check our Flexi Bundles by click here.
Please follow the steps below;
In Order to change your MyMelita Login Email address we provide 2 options:
The ID card is required due to security purposes, once you receive the confirmation Email you can complete your registration.
WiFi can operate with 2 frequencies, the 2.4Ghz and the 5Ghz. The numbers 2.4Ghz & 5Ghz refer to two different “frequencies” that your Wi-Fi can use to transmit the WiFi radio signals.
