Resetting the MyMelita password (Forgot Password via Mobile Number)
Step 1 Start by clicking on Trouble logging in? Step 2 Continue by selecting Forgot Password following by the button Yes. Step 3 Select the option via Mobile Number and input your Mobile Number as per...
View ArticleResetting the MyMelita password (Forgot Password via Bill Details)
Step 1 Start by clicking on Trouble logging in? Step 2 Continue by selecting Forgot Password following by the button Yes. Step 3 Select the option via Bill Details. Step 4 An email will be sent to your...
View ArticleResetting the MyMelita password (Forgot Password via Security Question)
Step 1 Start by clicking on Trouble logging in? Step 2 Continue by selecting Forgot Password following by the button Yes. Step 3 Select the option via Bill Details. Step 4 An email will be sent to your...
View ArticleMake sure you have the latest TV Box
As part of our commitment to give you the best possible experience across all our services we encourage you to change your silver box to our Digibox HD for free! Pop into any one of our stores in...
View ArticleHow do I set up StellarWiFi?
To set up StellarWiFi; Download the Plume application here Create a new password for your Plume account from MyMelita – Web or from MyMelita – Application Connect the first pod directly with an...
View ArticleHow do I get a MyMelita username and password?
That’s very simple. If you are already a Melita customer but don’t have a MyMelita account yet, simply click here for further information on how to register.
View ArticleHow do I log in on MyMelita?
To log in on My Melita, you need to: Go to http://my.melita.com. The below screen will appear. Enter the details as explained below: E-mail Address: Type in the registered email address. Password: Type...
View ArticleWhat are the benefits of using My Melita?
MyMelita gives you total access of your account at a glance. Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of...
View ArticleHow do I register on MyMelita?
If you are a new Melita customer, kindly provide your email address when subscribing to our service. If you are already a Melita subscriber, to log in to MyMelita you can go on my.melita.com. If you...
View ArticleMelita Mobile – General Internet Settings
Setting up mobile data internet on your phone You can receive the mobile data internet settings automatically by sending an SMS to 16840. If you receive a message stating that your phone does not...
View ArticleWhat is StellarWiFi?
StellarWiFi creates your very own WiFi mesh network. It adapts to how you use it, so you always get the best WiFi speed where you need it, when you need it, giving you the most reliable and consistent...
View ArticleResetting the MyMelita password (Forgot Password via Mobile Number)
MS If you forgot your account password, you can easily retrieve it. To reset your password; Select Trouble Logging In? Select Forgot Password following by the button Yes Select the option via Mobile...
View ArticleReplacing the Nagra Silver Box to Digibox HD – Step by step video
As part of our commitment to give you the best possible experience across all our services we encourage you to change your silver box to our Digibox HD for free! Pop into any one of our stores in...
View ArticleAuthorisation for SIM Card Replacement
Lost or damaged your sim card? You can easily get a replacement by visiting one of our outlets. If you are not available and would like to send someone else on your behalf, you can fill in the...
View ArticleInform us of Bereavement
We’re so sorry to hear about your loss. We know this can be a difficult time, so we need to make sure we’ll sort everything out. If your loved one was a Melita customer, please let us know as soon as...
View ArticleMoving your Melita equipment within the same household
We love your home as much as you do, and understand that you might need to change things around, hence also relocating our equipment. When seeking the next location, consider important factors that...
View ArticleSubscribing to melitaWiFi via Mobile number
In order to register for melitaWiFi via mobile number; Simply log on to melitaWiFi service by connecting to the network named MelitaWifi Once connected, you will be directed to the melitaWiFi page as...
View ArticleSubscribing to melitaWiFi via MyMelita
In order to register for melitaWiFi via mobile number; Simply log on to melitaWiFi service by connecting to the network named MelitaWifi Once connected, you will be directed to the melitaWiFi page as...
View ArticleResetting MyMelita Email via Mobile number
In order to reset the MyMelita email; Select Trouble Logging In? Select Forgot e-mail address? Enter the New Email Address and select Continue Select via Mobile Number Enter your Mobile Number and...
View ArticleResetting MyMelita Email via Bill Details
In order to reset the MyMelita email; Select Trouble Logging In? Select Forgot e-mail address? Enter the New Email Address and select Continue Select via Bill Details Enter your Invoice/Statement...
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