Resetting the MyMelita password (Forgot Password via Mobile Number)

January 4, 2019, 3:41 am

≫ Next: Resetting the MyMelita password (Forgot Password via Bill Details)

≪ Previous: Resetting the MyMelita E-mail address via Bill Details

Step 1

Start by clicking on Trouble logging in?

Step 2

Continue by selecting Forgot Password following by the button Yes.

Step 3

Select the option via Mobile Number and input your Mobile Number as per below.

Step 4

A token number will be sent to your mobile number.

Step 5

This is your token number.

Step 6

Input the token number in the below fields.

Step 7

An Email will be sent to your email address with a reset link.

Step 8

Click on the link provided below in the email.

8.6

Step 9

A new page will open to input a new password, proceed by repeating the password and then click on the LOGIN button.

↧

Resetting the MyMelita password (Forgot Password via Bill Details)

January 4, 2019, 3:48 am

≫ Next: Resetting the MyMelita password (Forgot Password via Security Question)

≪ Previous: Resetting the MyMelita password (Forgot Password via Mobile Number)

Step 1

Start by clicking on Trouble logging in?

Step 2

Continue by selecting Forgot Password following by the button Yes.

Step 3

Select the option via Bill Details.

Step 4

An email will be sent to your email address.

Step 5

Proceed by clicking on the link below.

8.6

Step 6

A new page will open to input a new password, proceed by repeating the password and then click on the LOGIN button.

↧

Resetting the MyMelita password (Forgot Password via Security Question)

January 4, 2019, 3:53 am

≫ Next: Make sure you have the latest TV Box

≪ Previous: Resetting the MyMelita password (Forgot Password via Bill Details)

Step 1

Start by clicking on Trouble logging in?

Step 2

Continue by selecting Forgot Password following by the button Yes.

Step 3

Select the option via Bill Details.

Step 4

An email will be sent to your email address.

Step 5

Proceed by clicking on the link below.

Step 6

A new page will open to input a new password, proceed by repeating the password and then click on the LOGIN button.

↧

Make sure you have the latest TV Box

January 16, 2019, 8:29 am

≫ Next: How do I set up StellarWiFi?

≪ Previous: Resetting the MyMelita password (Forgot Password via Security Question)

As part of our commitment to give you the best possible experience across all our services we encourage you to change your silver box to our Digibox HD for free!

Pop into any one of our stores in Naxxar, Valletta, Sliema, Paola, Tarxien, Mriehel or Gozo to collect your Digibox HD for FREE. With your new Digibox HD you’ll get a clearer, more reliable signal, and you’ll be able to enjoy better picture quality at no extra cost.
For information about our retail shops opening hours and where they are located, please click here.

↧

How do I set up StellarWiFi?

December 15, 2018, 12:54 am

≫ Next: How do I get a MyMelita username and password?

≪ Previous: Make sure you have the latest TV Box

To set up StellarWiFi;

Download the Plume application here
Create a new password for your Plume account from MyMelita – Web or from MyMelita – Application
Connect the first pod directly with an Ethernet cable to the Melita Modem

Connect the second pod in your preferred location

↧

How do I get a MyMelita username and password?

January 14, 2019, 4:14 am

≫ Next: How do I log in on MyMelita?

≪ Previous: How do I set up StellarWiFi?

That’s very simple.

If you are already a Melita customer but don’t have a MyMelita account yet, simply click here for further information on how to register.

↧

How do I log in on MyMelita?

January 14, 2019, 10:32 pm

≫ Next: What are the benefits of using My Melita?

≪ Previous: How do I get a MyMelita username and password?

To log in on My Melita, you need to:

Go to http://my.melita.com. The below screen will appear.

Enter the details as explained below:

E-mail Address: Type in the registered email address.
Password: Type in your password.

Click Login.

↧

What are the benefits of using My Melita?

January 16, 2019, 6:20 am

≫ Next: How do I register on MyMelita?

≪ Previous: How do I log in on MyMelita?

MyMelita gives you total access of your account at a glance.

Tip: If you don’t have MyMelita account, visit this site and subscribe. Activation takes only a few seconds and you will get plenty of benefits with our free App. More information on how to subscribe here.

Keep an eye on your usage and get more details
With MyMelita, you are more in control and it is much easier to manage your bills. MyMelita also gives you up-to-date details on your services and usage history.

View your recent bills and payment statements
You can view all details from your last 6 invoices. Control, your payments, your usage and your fees. Everything is transparent and for your convenience.

Pay your bills online
Once you register on MyMelita, you don’t need to waste time queuing anywhere. You can pay your bill in the comfort of your own home or office through the secure payment portal which is available 24 hours a day, 7 days a week.

Use online customer help-desk/service
On-line help, check outages in your area, get a notification in case of an outage, manage your account, get answers to your questions, technical help and much more.

Manage your bundles and services
Activate or deactivate your add-on services, data bundles, SMS bundles or additional services.

↧

How do I register on MyMelita?

January 17, 2019, 5:23 am

≫ Next: Melita Mobile – General Internet Settings

≪ Previous: What are the benefits of using My Melita?

If you are a new Melita customer, kindly provide your email address when subscribing to our service.

If you are already a Melita subscriber, to log in to MyMelita you can go on my.melita.com.
If you are using your MyMelita from your mobile device, you can download the MyMelita app from Play Store if you are using an Android device and from App Store if you are using an Apple device.

Type in your e-mail address.

Click on continue.
You will be given two options either to register via a mobile number or via bill details.

If you choose the option via mobile number you need to type a mobile number that is on your account in the field provided and press continue (this option gives you access to view all usage found on your account).

A six digit pin is sent to the mobile inputted.

Insert the pin in Verification pin section and press continue.

If you choose the option via bill details you need to type your last invoice number and that invoice’s total in the corresponding field and press continue (this option does not give you access to view any usage found on your account).

In both cases, if done correctly the below screen will show and an email is sent to the mailbox provided to finish the registration.

Click on the link provided in the email.

Confirm the email is correct and click on proceed.

Insert your password and repeat your password.

Select a security question.

Type in your answer and click on proceed.

Click on complete and login to complete your registration.

↧

Melita Mobile – General Internet Settings

February 6, 2019, 11:36 pm

≫ Next: What is StellarWiFi?

≪ Previous: How do I register on MyMelita?

Setting up mobile data internet on your phone
You can receive the mobile data internet settings automatically by sending an SMS to 16840. If you receive a message stating that your phone does not support this feature, please follow the below steps to set up your phone using any one of the below links:

Alternatively, if your handset does not use any of the above operating systems; you can use the below settings to set mobile data manually.

General Internet Settings
Display Name	melitaweb
APN	web.melita
APN Username	None
APN Password	None
Home Page URL	http://my.melita.com

↧

What is StellarWiFi?

January 3, 2019, 4:03 am

≫ Next: Resetting the MyMelita password (Forgot Password via Mobile Number)

≪ Previous: Melita Mobile – General Internet Settings

StellarWiFi creates your very own WiFi mesh network. It adapts to how you use it, so you always get the best WiFi speed where you need it, when you need it, giving you the most reliable and consistent home WiFi experience on all your devices.

StellarWiFi starts with 2 Plume SuperPods, each acting like a router, spreading the WiFi signal across your home. You’ll be seamlessly connected to your very own network, whatever your moves. Not every house is the same. Different size and layout of your home may require more than 2 Super Pods.

Use the App to give guests access to your WiFi with the tap of a finger, for as long as they need, or you want. Fancy some offline time? Freeze access by device: WiFi super powers.

↧

Resetting the MyMelita password (Forgot Password via Mobile Number)

February 18, 2019, 3:57 am

≫ Next: Replacing the Nagra Silver Box to Digibox HD – Step by step video

≪ Previous: What is StellarWiFi?

MS If you forgot your account password, you can easily retrieve it. To reset your password;

Select Trouble Logging In?

Select Forgot Password following by the button Yes

Select the option via Mobile Number and fill-in the Answer

An SMS that includes a PIN is sent

Insert the Verification PIN and select Proceed

An email is sent to your email address.

Select Reset Password

A new page will open to input a new password. Proceed by billing in a new Password. Select Login

↧

Replacing the Nagra Silver Box to Digibox HD – Step by step video

March 14, 2019, 7:22 am

≫ Next: Authorisation for SIM Card Replacement

≪ Previous: Resetting the MyMelita password (Forgot Password via Mobile Number)

As part of our commitment to give you the best possible experience across all our services we encourage you to change your silver box to our Digibox HD for free!

Below is an easy step-by-step video that will you help you change your STB from Nagra to Digibox.

↧

Authorisation for SIM Card Replacement

March 20, 2019, 1:09 am

≫ Next: Inform us of Bereavement

≪ Previous: Replacing the Nagra Silver Box to Digibox HD – Step by step video

Lost or damaged your sim card?

You can easily get a replacement by visiting one of our outlets. If you are not available and would like to send someone else on your behalf, you can fill in the authorisation for sim card replacement form below.

↧

Inform us of Bereavement

March 20, 2019, 1:36 am

≫ Next: Moving your Melita equipment within the same household

≪ Previous: Authorisation for SIM Card Replacement

We’re so sorry to hear about your loss. We know this can be a difficult time, so we need to make sure we’ll sort everything out.

If your loved one was a Melita customer, please let us know as soon as possible by filling the Deceased Form in the below link.

↧

Moving your Melita equipment within the same household

March 21, 2019, 6:31 am

≫ Next: Subscribing to melitaWiFi via Mobile number

≪ Previous: Inform us of Bereavement

We love your home as much as you do, and understand that you might need to change things around, hence also relocating our equipment.

When seeking the next location, consider important factors that ensure the conditions are optimal for your telecommunication systems.

Our technician will support you with choosing a suitable location. Once you have selected the perfect location for your equipment, it is time to have a chat with us in order to be able to provide you with an appointment.

Relocating your services is also cheaper than before. You will be charged a onetime fee for every equipment you want to relocate. You can pay the fee once charge is issued in your next bill

↧

Subscribing to melitaWiFi via Mobile number

March 25, 2019, 8:36 am

≫ Next: Subscribing to melitaWiFi via MyMelita

≪ Previous: Moving your Melita equipment within the same household

In order to register for melitaWiFi via mobile number;

Simply log on to melitaWiFi service by connecting to the network named MelitaWifi
Once connected, you will be directed to the melitaWiFi page as shown below
Select Melita Customer

Input your Mobile Number
Select Get code

Input the code and select Connect

You are now connected!

↧

Subscribing to melitaWiFi via MyMelita

March 25, 2019, 8:51 am

≫ Next: Resetting MyMelita Email via Mobile number

≪ Previous: Subscribing to melitaWiFi via Mobile number

In order to register for melitaWiFi via mobile number;

Simply log on to melitaWiFi service by connecting to the network named MelitaWifi
Once connected, you will be directed to the melitaWiFi page as shown below
Select Melita Customer